I highly recommend this company.Richard was so helpful when I needed spare parts for my mobility scooter recently. One part in particular was very hard to find and was not on their parts list or on any other that I tried. I sent photos and a description to Richard and eventually, after much research, he managed to source the part and it is now on their online parts list.I received them promptly by post and my scooter is now working well with none of the rattles.Thank you so much Richard, for all your efforts on my behalf. Much appreciated.

Took my mum to buy a mobility scooter at Active Mobility in Southill, Weymouth. Absolutely outstanding service from Phil, he was very helpful & very knowledgeable and covered all of our concerns. Prices are very competitive and I would highly recommend Active Mobility for anyone considering buying a mobility scooter.

I went there today and the staff were so helpful and had a lot of knowledge about the products. Very friendly and approachable too. Thank you.

Top service. Richard was very knowledgeable and good to deal with. The part was needed urgently for overseas holiday. It was sourced and received. I could not have asked for more. Thank you.

I’ve just been to the shop. I’m away visiting my daughter’s and I had a problem with my powered wheelchair. I rang the shop and they said I could take it for them to look at. Parking was very easy, the car park is very close to the shop. I went in and saw a young man Ben who looked at it and said it was a battery problem. Took it off and it was definitely the battery. Ben even showed me the battery and I could see that the battery had had it. Ben was really helpful and friendly. As I visit my daughter quite often I’m going to book my wheelchair in for a service instead of taking it into the one where I live as it’s difficult to get to. It’s really good to know even when I’m away I can get my chair looked at if I get a problem while I’m here. I would highly recommend them. I would have given more stars had there been more.

Great customer service from the team. They helped to source a new battery for my scooter and safety sticker I needed to be able to take the battery on a plane. No fuss or hassle. I would highly recommend.

Absolutely outstanding performance in service and delivery. Item sourced and delivered in half the time estimated. To say I’m delighted is an understatement! Thank you!

Had a broken down power chair on Thursday. Took it to the shop who undertook to effect a repair. Had phone call early Friday to say all fixed and ready to go. Brilliant efficient service with a smile. Well done chaps.

Called in to see about a pair of wide fitting shoes, within a few minutes we were sorted a decent comfortable pair. Happy feet happy customer 😊 thank you

Fantastic service from start to finish, the mobility scooter was clean and tidy when picked up and was fully charged to go. They showed us how to collapse it and put it in the car. Fantastic value for money to hire people it for the day . I enjoyed my time using it.Thank you guys would definitely use again !

I went with my friend to collect his mobility scooter and the service was fantastic, extremely helpful and was literally 1st class service!

Excellent service.

Visited the Weymouth shop to help my dad find the right mobility scooter.Phil greeted us with a smile and was very patient while my dad tried a few different scooters out around the shop.We didn't feel at all pressurised and Phil answered my many questions.Was a very positive experience and my dad chose the best scooter for his needs.Next day delivery too. Would definitely recommend.Thank you again Phil for your patience.

Very competitive pricing, for shipping and a great product. Awesome product range and great customer service thank you.

My dealings with Active Mobility have been amazing. The staff have always been really helpful.

My dealings with Active Mobility have been amazing. The staff have always been really helpful.

Friendly and helpful staff, very clean store and fantastic service thankyou 😀 😊 👍👏🙌

Outstanding service. Even as I incorrectly ordered a wrong part, Richard from Active Mobility worked hard, even at odd hours, to help me locate and buy (from another supplier) a charger that would work with my son's power chair. Can't thank him enough for his help.

We are from NZ and hired equipment for a holiday in Sydney recently. I was able to easily organise what equipment I needed before we arrived. Email communication by Active Mobility was always prompt and friendly. Their delivery and collection service was very efficient. All in all, over and above service with a special mention to Pocholo and Nikoleta. I would definitely use them again and highly recommend them to others.

Very knowledgeable and helpful owner

Such a wonderful place to buy anything you need for help with mobility. We bought a lightweight wheelchair a couple of years ago and have never looked back. Really friendly, lovely and knowledgeable service. Just had 2 walking sticks cut to size. Quick, efficient and lovely. 😇🥰

Called Phil on the out of hours service mobile. Phil was superb, patient, kind just fantastic. He managed to help me to get my father’s electric recliner working again. So so grateful Phil.

Love the walker , so light & smart.

Very helpful and knowledgeable helped us chose the right mobility scooter for our need.

A really five star service, VERY HELPFUL. Absolutely charming staff who have patience and such a pleasant demeanour. Thank you for all your help

We would highly recommend Active mobility. So helpful! We had an issue with our scooter we hired, in less than an hour they supplied us with a new one. Great customer service!

Richard really helped us out at very short notice when Dorset Wheelchair Hire let us down big time. He was willing to stay late for us to collect a mobility scooter for Mum, but I'm glad to say we got there on time! A true professional who really takes care about his customers. Nothing was too much trouble for him, wish we'd found you 1st. Thankyou Richard for making a really difficult time more bearable. When we are back in the area we will be back. I do not hesitate in recommending this company to anybody. Thankyou again.

Great shop ...staff had a great knowledge of their product s nothing was to much trouble very friendly staff . a very vast amount of all kind of disability devices for all your needs walkers power chairs ,manual up to the big electric ride on scooter s well worth a visit

Absolutely great service. Never usually use this company but will be using it all the time. Phoned last minute to get a scooter even offered a delivery and collection. Would highly recommend

Always very helpful in advising. Thoroughly recommend this Company.