Mobility Scooter Care & Servicing
Our Platinum Service Commitment Continues Long After You've Purchased.
Reviews & Testimonials
Richard really helped us out at very short notice when Dorset Wheelchair Hire let us down big time. He was willing to stay late for us to collect a mobility scooter for Mum, but I'm glad to say we got there on time! A true professional who really takes care about his customers. Nothing was too much trouble for him, wish we'd found you 1st. Thankyou Richard for making a really difficult time more bearable. When we are back in the area we will be back. I do not hesitate in recommending this company to anybody. Thankyou again.
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Great shop ...staff had a great knowledge of their product s nothing was to much trouble very friendly staff . a very vast amount of all kind of disability devices for all your needs walkers power chairs ,manual up to the big electric ride on scooter s well worth a visit
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Couldn’t recommend active mobility enough!! Amazing customer service. Phil spent the time go go through all options with us and couldn’t have been kinder. He went out of his way to make sure we were 100% happy. I can honestly say that it was the best customer service I have ever had! Thank you
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My elderly house bound father needed specialised foot attire - he has heart failure and has fluid build up in both feet . I had been everywhere looking for shoes / slippers for him with no luck . I was tempted to buy online but really needed to be able to see exactly what I was buying . I had heard of Active Mibility but thought it was a shop for wheel chairs and the like . I googled stockists of very wide fitting foot attire and to my surprise Active Mobility popped up . I received expert advice as to the size and type that would suit my father best and was reassured that if not suitable I could return them . I went there and received such patient and professional service I actually came away feeling very uplifted . Nothing was too much trouble and the man who dealt with me went over and above what is considered good customer service . He even told me I could have VAT relief because of my fathers condition saving me £8 ! I am so pleased that I didn’t buy online because really we all need to support local businesses especially good ones ! I would say to anyone needing anything to make life easier they should visit Active Mobility. I was very impressed with what there was on offer and it wasn’t until I got home I thought that I must go back because there are a number of very good things at very affordable prices that would actually make my life easier never mind my dad ! I have even got ideas now for affordable presents for people I know who could do with some helpful , practical gifts .
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Myself and my friend Andrea Sanderson visited today to either hire a scooter or purchace a battery for Andreas own scooter. They could have just let her hire a scooter for 10 days at £20/day...but Phil said it would be cheaper to buy a battery at £110. Needless to say we bought the battery. Big thumbs up to them for their excellent service.
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