Richard really helped us out at very short notice when Dorset Wheelchair Hire let us down big time. He was willing to stay late for us to collect a mobility scooter for Mum, but I'm glad to say we got there on time! A true professional who really takes care about his customers. Nothing was too much trouble for him, wish we'd found you 1st. Thankyou Richard for making a really difficult time more bearable. When we are back in the area we will be back. I do not hesitate in recommending this company to anybody. Thankyou again.

Great shop ...staff had a great knowledge of their product s nothing was to much trouble very friendly staff . a very vast amount of all kind of disability devices for all your needs walkers power chairs ,manual up to the big electric ride on scooter s well worth a visit

Always very helpful in advising. Thoroughly recommend this Company.

Absolutely great service. Never usually use this company but will be using it all the time. Phoned last minute to get a scooter even offered a delivery and collection. Would highly recommend

Perfect service all round you guys have done So much for me over the last few years, I can only give absolute a💫 Review Thanks so much guys. I look forward to buying much more off you in the future.🤩

Couldn’t recommend active mobility enough!! Amazing customer service. Phil spent the time go go through all options with us and couldn’t have been kinder. He went out of his way to make sure we were 100% happy. I can honestly say that it was the best customer service I have ever had! Thank you

went in to see if they had wheel cap for my scooter they did and they were very helpful and friendly go there again

Very helpful staff and advised on the best products that I needed for my elderly relative who wanted to stay in her own home. Clean products that were demonstrated in the showroom. Thankyou !!

Amazing service. Staff very helpful and recommended by the local NHS, as well as being on the Motabilty Scheme. Would definitely recommend to everyone who needs mobility aids.

We have bought several mobility items from here and can confidently recommend them for service and quality and price

Had a breakdown and phoned for help. Dealt with immediately and engineers sent to rescue buggy. Sorted out and returned home. Superb friendly service. Geoff Faulkner

Very helpful in purchasing slippers for a 97 year old lady. Will recommend

Thank you for the excellent service we received last week when purchasing a new Walker. Thank you Samantha. We would recommend you to all our friends.

My elderly house bound father needed specialised foot attire - he has heart failure and has fluid build up in both feet . I had been everywhere looking for shoes / slippers for him with no luck . I was tempted to buy online but really needed to be able to see exactly what I was buying . I had heard of Active Mibility but thought it was a shop for wheel chairs and the like . I googled stockists of very wide fitting foot attire and to my surprise Active Mobility popped up . I received expert advice as to the size and type that would suit my father best and was reassured that if not suitable I could return them . I went there and received such patient and professional service I actually came away feeling very uplifted . Nothing was too much trouble and the man who dealt with me went over and above what is considered good customer service . He even told me I could have VAT relief because of my fathers condition saving me £8 ! I am so pleased that I didn’t buy online because really we all need to support local businesses especially good ones ! I would say to anyone needing anything to make life easier they should visit Active Mobility. I was very impressed with what there was on offer and it wasn’t until I got home I thought that I must go back because there are a number of very good things at very affordable prices that would actually make my life easier never mind my dad ! I have even got ideas now for affordable presents for people I know who could do with some helpful , practical gifts .

Amazing service, had to go and purchase a mobility scooter with not a very big budget! They were more than accommodating and made sure they could find me something for the budget I had. Would highly recommend 😊

Bought a scooter today the chap was very helpful would definitely recommend

Very friendly, polite, down to earth and helpful. My husband was looking for a mobility scooter, and was able to try different models without feeling obliged buy. Excellent service.

Popped in this morning as my father in law had an issue with his scooter, the gentleman was very helpful and managed to fix it, he didn't charge and was just happy to help. Thank you so much

Great service, very accommodating and reliable

Very helpful to our every needs

Just fantastic, can't rate them enough, they can't do enough for you, Thank you from the bottom of my heart ♥️

Such a great team there very friendly and thoughtful helping me out when im struggling no questions asked just understanding from there part. All I can say is thank you you have given me some of my life back.

Fantastic service

We have been a customer for some time but the service just continues to get better. On Saturday I emailed with an issue at 5pm and within 12 minutes they came to sort out the issue successfully. Very impressive customer service!

was very helpful very polite excellent service shop was very clean, staff was lovely couldn’t fault anything would defo recommend

Great service, great products 👍🏻

Amazing help at active mobility today. Got mum a scooter and the advice and help was incredible. Highly recommend

Friendly and very helpful.

Great company to deal with,Phil was excellent with his knowledge of products. Looking forward to my new scooter using the Motability scheme.

Myself and my friend Andrea Sanderson visited today to either hire a scooter or purchace a battery for Andreas own scooter. They could have just let her hire a scooter for 10 days at £20/day...but Phil said it would be cheaper to buy a battery at £110. Needless to say we bought the battery. Big thumbs up to them for their excellent service.